|View Issue Details|
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0002729||NetSurf||[All Projects] General||public||2019-12-23 19:24||2020-02-21 09:40|
|Status||closed||Resolution||no change required|
|Platform||Macbook Pro 2013||OS||Mac OS X||OS Version||10.15.1|
|Target Version||Fixed in Version|
|Summary||0002729: downloaded app; will not start|
|Description||Apple no longer supports 32-bit applications for Mac.|
|Steps To Reproduce||Download NetSurf 2.9 to a computer running OSX 10.15.x (it should reproduce on 10.15.2 as well as 10.15.1) from this link:|
Double-click on the downloaded file to open and mount it. Double-click on NetSurf.app in the mounted disk image. An error message will appear.
The error message shows a yellow triangle with an exclamation mark in it. The message reads "'NetSurf.app' needs to be updated." It continues in smaller text "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information." Options are "Learn More" with a link to Apple help (https://support.apple.com/kb/HT208436) and "OK".
Apple provides no option to start the app anyway.
|Tags||No tags attached.|
|Fixed in CI build #|
|Reported in CI build #|
|URL of problem page|
Vincent Sanders (administrator)
NetSurf is no longer built for MacOS X on any version.
We will remove the old download link completely to remove future confusion
|2019-12-23 19:24||kindnesstheorist||New Issue|
|2020-02-21 09:39||Vincent Sanders||Note Added: 0002164|
|2020-02-21 09:40||Vincent Sanders||Reproducibility||always => N/A|
|2020-02-21 09:40||Vincent Sanders||Status||new => closed|
|2020-02-21 09:40||Vincent Sanders||Resolution||open => no change required|