| View Issue Details [ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0002494 | NetSurf | RISC OS-specific | public | 2016-12-26 15:10 | 2017-01-13 22:09 | ||||||||
| Reporter | Dave Plowman | ||||||||||||
| Assigned To | Dave Higton | ||||||||||||
| Severity | crash | Reproducibility | always | ||||||||||
| Status | acknowledged | Resolution | open | ||||||||||
| Platform | RPC | OS | RISC OS | OS Version | RO 4.39 | ||||||||
| Product Version | 3.6 | ||||||||||||
| Target Version | Fixed in Version | ||||||||||||
| Summary | 0002494: Won'l run after fresh install/update. | ||||||||||||
| Description | Was using an older version of NetSurf OK and updated to the latest one. Which won't run giving the error message "Application has gone wrong" | ||||||||||||
| Steps To Reproduce | Tried downloading again, deleting the old and doing a fresh install. Same problem. | ||||||||||||
| Tags | No tags attached. | ||||||||||||
| Fixed in CI build # | |||||||||||||
| Reported in CI build # | |||||||||||||
| URL of problem page | |||||||||||||
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| Notes |
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Vincent Sanders (administrator) 2016-12-31 11:58 |
your log is from version 3.3 and appears to run ok. Please can you ensure you install 3.6 and merge the system folder correctly. If you still experience issues can you try the development images from http://ci.netsurf-browser.org/builds/riscos/ and attach the log from the failed run. Thanks |
Rob Kendrick (administrator) 2016-12-31 14:33 |
Reporter emailed help@netsurf-browser.org with the following: Hi, I have installed 3.6 and it won't run at all, although 3.3 worked normally. Hence asking for help - first on comp.sys.acorn.apps - and being told to post to you with the log which as you say is probably from when it last did run with the earlier version. Get the error:- Internal Error: Undefined instruction at &00448154 Regards Dave. |
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Rob Kendrick (administrator) 2016-12-31 14:33 |
Dave, can you please describe the system you are using? What model of RiscPC, what CPU, etc? |
Dave Plowman (reporter) 2016-12-31 15:02 Last edited: 2016-12-31 15:04 |
It's an SA RPC600 running RO 4.39 |
Dave Higton (developer) 2017-01-10 17:21 |
Dave (Plowman): could you please answer these questions: Please attach the (zipped) output of *modules How much RAM does your machine have? What other add-ons and applications are you running when you try to run a new NetSurf? For add-ons, I'm thinking of Minidisc, any keyboard add-ons... Are you completely deleting the old !NetSurf application before copying the new one in? Are you updating your !Boot and !System, using the Configure application, from those provided in the new archive? Several people have confirmed that they are successfully running recent versions of NetSurf on Risc PCs (even today's CI version 3955 is reported as working), so it's something specific to your machine and/or the software running on it. The failure you're seeing appears to be at a very early stage (maybe even while decompressing), before logging is started. I would be happy to email you a copy of NS with the binary uncompressed. |
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Dave Plowman (reporter) 2017-01-11 13:01 Last edited: 2017-01-11 13:06 |
Tasks reports 129024K Not running any add-ons I can think of. But I did try stopping all apps that load at boot with no difference. I tried simply copying the new version over the old - and then deleting and trying afresh with a second new download. I've installed sever versions over the years and knew about having to update Boot and System. If it helps, my SA RPC has a Blitx card, a SCSI one, and the digital version of Viewfinder. |
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Dave Higton (developer) 2017-01-11 19:58 |
Dave P: can I send you an uncompressed RunImage file, to be used with CI #3955? If there is a problem during decompression of the normal binary, this should point up a difference. |
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Dave Higton (developer) 2017-01-11 20:29 |
Dave P: what version of the Viewfinder software are you running? The latest I can find on the official site is 1.78 (1 November 2011). Also: are you able and willing to try running without the Viewfinder, to see if it makes any difference? |
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Dave Higton (developer) 2017-01-12 20:57 Last edited: 2017-01-12 20:58 |
I sent Dave Plowman two builds from my system, from #3956 sources, one with uncompressed binary and one compressed as normal. Both run OK. We have another report of NetSurf failing to run on a Risc PC with Viewfinder. I have emailed the user a copy of the latter one that I sent to Dave Plowman. I noticed that the binaries built on my system are of significantly different length to the official distros (in the region of 62 kB), so now the focus is on the tools and libraries. |
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Dave Higton (developer) 2017-01-12 21:03 |
Rob Kendrick noticed that the squeeze.c used within the NS build system is one revision behind: http://www.riscosopen.org/viewer/view/castle/RiscOS/Tools/Sources/squeeze/c/squeeze The last change fixes an error related to squeezing modules, which may cause a heap corruption. |
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Dave Higton (developer) 2017-01-13 22:09 |
The build from my machine also works for the second person who reported the issue (Juergen). |
| Notes |
| Issue History |
|||
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2016-12-26 15:10 | Dave Plowman | New Issue | |
| 2016-12-26 15:10 | Dave Plowman | File Added: NetsurfLog.zip,ddc | |
| 2016-12-31 11:58 | Vincent Sanders | Note Added: 0001465 | |
| 2016-12-31 11:58 | Vincent Sanders | Status | new => feedback |
| 2016-12-31 14:33 | Rob Kendrick | Note Added: 0001475 | |
| 2016-12-31 14:33 | Rob Kendrick | Note Added: 0001476 | |
| 2016-12-31 15:02 | Dave Plowman | Note Added: 0001477 | |
| 2016-12-31 15:02 | Dave Plowman | Status | feedback => new |
| 2016-12-31 15:04 | Dave Plowman | Note Edited: 0001477 | View Revisions |
| 2017-01-10 17:21 | Dave Higton | Note Added: 0001485 | |
| 2017-01-11 00:19 | Vincent Sanders | Status | new => feedback |
| 2017-01-11 13:01 | Dave Plowman | Note Added: 0001496 | |
| 2017-01-11 13:01 | Dave Plowman | Status | feedback => new |
| 2017-01-11 13:03 | Dave Plowman | File Added: Modules.zip,ddc | |
| 2017-01-11 13:06 | Dave Plowman | Note Edited: 0001496 | View Revisions |
| 2017-01-11 19:58 | Dave Higton | Note Added: 0001497 | |
| 2017-01-11 19:58 | Dave Higton | Assigned To | => Dave Higton |
| 2017-01-11 19:58 | Dave Higton | Status | new => acknowledged |
| 2017-01-11 20:29 | Dave Higton | Note Added: 0001498 | |
| 2017-01-12 20:57 | Dave Higton | Note Added: 0001499 | |
| 2017-01-12 20:57 | Dave Higton | Note Edited: 0001499 | View Revisions |
| 2017-01-12 20:58 | Dave Higton | Note Edited: 0001499 | View Revisions |
| 2017-01-12 21:03 | Dave Higton | Note Added: 0001500 | |
| 2017-01-13 22:09 | Dave Higton | Note Added: 0001501 | |
| Issue History |