| View Issue Details [ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
|---|---|---|---|---|---|---|---|---|---|
| 0002125 | NetSurf | RISC OS-specific | public | 2014-05-16 11:30 | 2014-05-29 17:08 | ||||
| Reporter | Graham Thurlwell | ||||||||
| Assigned To | Vincent Sanders | ||||||||
| Severity | crash | Reproducibility | always | ||||||
| Status | closed | Resolution | no change required | ||||||
| Platform | A9home | OS | RISC OS | OS Version | 4.42 | ||||
| Product Version | |||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0002125: A9home locks up with Branch Through Zero after NetSurf loads. | ||||||||
| Description | NetSurf will appear to load as normal but upon the very next key press or mouse button click - anywhere, doesn't have to be related to NetSurf itself - a Branch Through Zero error will occur. Any further interaction with the system, including trying to click on the error itself, will just repeat the error message. The only way out of this position is to reset the machine by holding in the power button until the light goes red - Ctrl-Break doesn't work. | ||||||||
| Steps To Reproduce | IMPORTANT. This bug will only occur on an A9home with the Provide Compatibility HAL configure option enabled. With the option disabled NetSurf will work normally. 1. Check Provide Compatibility HAL option is enabled. 2. Load !NetSurf. 3. Once the app has loaded, press any key or mouse button. This includes clicking on the backdrop or hitting F12. 4. The Branch Through Zero error will trigger. 5. Any further clicks or key presses will repeat the error message. | ||||||||
| Additional Information | The Provide Compatibility HAL option is set in the Compatibility applet in RISC OS's Configure. The Compatibility applet is described at http://www.riscos.com/support/users/userguide6/config/compat.htm - the A9home's RISC OS 4.42 is an earlier version of what became RISC OS 6. My current running config on my A9home is for all the options to be disabled with the exception of Accept Unheadered Files, which seems to be required by something in my boot sequence. In this setup NetSurf works fine, the crash only happens if I have Compatibility HAL enabled. | ||||||||
| Tags | No tags attached. | ||||||||
| Fixed in CI build # | |||||||||
| Reported in CI build # | 1878 | ||||||||
| URL of problem page | N/A - happens as soon as NetSurf loaded. | ||||||||
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Vincent Sanders (administrator) 2014-05-17 23:36 |
This appears to be an Operating system issue which we cannot work around. Thankyou for the report, it gives us a reference for anyone else with the problem. However, that said, please do not be offended if I close this issue as we cannot fix it. My only suggestion is to contact Advantage 6 and see if there is an update to the OS. |
Graham Thurlwell (reporter) 2014-05-21 00:31 |
Thanks for the feedback Vincent. Sadly your suggestion of contacting either Advantage 6 (manufacturer) or RISC OS Ltd (OS developer) for a newer version of the OS is not a solution for a variety of reasons - not least of which is development of that strand of the OS appears to have ceased. If, indeed, the bug is not actually possible to solve may I suggest that a compromise solution would be to investigate whether there is a way to determine whether it's possible for !NetSurf to see if Compatibility HAL is enabled and put up an error if it is. As I said in the report, if Compatibility HAL is /not/ enabled NetSurf works, |
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Graham Thurlwell (reporter) 2014-05-21 00:54 Last edited: 2014-05-21 00:55 |
For the avoidance of doubt, this bug is exceptionally serious because the end result is that the entire machine is stiffed and the only way out is a hardware reset or a power cycle. |
Rob Kendrick (administrator) 2014-05-21 08:46 |
The issue is that we can't support the OS that's in the A9home. Only one of the developers has access to one, but doesn't have suitable debugging tools. The OS is known to be flaky and unfinished, and introduces controversial changes that break compatibility with a lot of things. We can't do much here *OTHER* than recommend an OS upgrade or moving to some other hardware. |
John-Mark Bell (administrator) 2014-05-21 22:17 |
I presume you've attempted to load each of the many modules NetSurf depends on individually, to isolate the problem as being related to NetSurf itself, rather than in some other component it depends on? |
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Graham Thurlwell (reporter) 2014-05-22 00:06 |
Thanks for the feedback. I've had no internet most of the week due to my router dieing on me and am still trying to catch up. I haven't tried the loading modules individually yet, I'll try to make some time tomorrow and report back. |
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David Pitt (reporter) 2014-05-22 11:56 Last edited: 2014-05-22 11:57 |
I find I cannot reproduce the above error on my A9home, OS4.42, with NetSurf 3.2 1886. However we have been here before, Oct 2008 on csa.hardware, see http://compgroups.net/comp.sys.acorn.hardware/a9-error/1405987 The LegacyHAL module in use is 0.02 (14 Jun 2009). A quick revert shows there is a problem with LegacyHAL 0.01 (24 Apr 2006). |
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Graham Thurlwell (reporter) 2014-05-22 18:42 |
OK, done some checking and Mr Bell's suggestion of loading the modules individually has yielded results. I worked down NetSurf's !Run file loading modules as I went and the offending module is CryptRandom - got the Branch Through Zero as soon as I clicked the mouse after I loaded it. Version I have is 0.13, which is the version that ships with RISC OS NetSurf. For the record, the version of LegacyHAL on my A9home is v0.01 (24 Apr 2006), which is the problem version mentioned by Mr Pitt. HTH! |
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Graham Thurlwell (reporter) 2014-05-22 19:34 |
With the Compatibility HAL option turned off the LegacyHAL module isn't loaded, so could we have a check for the problem version in NetSurf's !Run file before the bit loading CryptRandom and halt with a warning if it's found? |
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Rob Kendrick (administrator) 2014-05-22 22:51 |
If my reading of the usenet posting is correct, then upgrading the buggy OS module fixes the issue. ie, contact the vendor for an upgrade. If we had to put a hack in !Run for every buggy OS module, I don't think some machines would have enough RAM to load it into memory before obeying it. ie, do what was suggested in the first follow-up. |
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David Pitt (reporter) 2014-05-23 07:26 |
LegacyHAL 0.02 can be found in A9Patch002.zip at http://www.theochem.ru.nl/~dtanis/riscos.html |
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Vincent Sanders (administrator) 2014-05-29 11:47 |
Does The suggested OS update module fix this issue? Unless I hear from you soon I shall close this bug now the actual issue has been identified. |
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Graham Thurlwell (reporter) 2014-05-29 16:57 |
Hi. The third-party update linked to above by David Pitt does solve the problem, I've been running NetSurf for a few days after the update was installed and haven't seen a Branch Through Zero since. Go ahead and close the bug, the info above should be enough if anyone else encounters it. |
| Notes |
| Issue History |
|||
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2014-05-16 11:30 | Graham Thurlwell | New Issue | |
| 2014-05-16 11:30 | Graham Thurlwell | File Added: btzerobug.zip | |
| 2014-05-17 23:36 | Vincent Sanders | Note Added: 0000334 | |
| 2014-05-17 23:36 | Vincent Sanders | Status | new => closed |
| 2014-05-17 23:36 | Vincent Sanders | Resolution | open => not fixable |
| 2014-05-21 00:31 | Graham Thurlwell | Note Added: 0000337 | |
| 2014-05-21 00:31 | Graham Thurlwell | Status | closed => feedback |
| 2014-05-21 00:31 | Graham Thurlwell | Resolution | not fixable => reopened |
| 2014-05-21 00:54 | Graham Thurlwell | Note Added: 0000338 | |
| 2014-05-21 00:54 | Graham Thurlwell | Status | feedback => new |
| 2014-05-21 00:55 | Graham Thurlwell | Note Edited: 0000338 | View Revisions |
| 2014-05-21 08:46 | Rob Kendrick | Note Added: 0000339 | |
| 2014-05-21 08:47 | Rob Kendrick | Resolution | reopened => won't fix |
| 2014-05-21 22:17 | John-Mark Bell | Note Added: 0000340 | |
| 2014-05-21 22:18 | John-Mark Bell | Status | new => feedback |
| 2014-05-22 00:06 | Graham Thurlwell | Note Added: 0000341 | |
| 2014-05-22 00:06 | Graham Thurlwell | Status | feedback => new |
| 2014-05-22 11:56 | David Pitt | Note Added: 0000342 | |
| 2014-05-22 11:57 | David Pitt | Note Edited: 0000342 | View Revisions |
| 2014-05-22 18:42 | Graham Thurlwell | Note Added: 0000343 | |
| 2014-05-22 19:34 | Graham Thurlwell | Note Added: 0000344 | |
| 2014-05-22 22:51 | Rob Kendrick | Note Added: 0000345 | |
| 2014-05-23 07:26 | David Pitt | Note Added: 0000346 | |
| 2014-05-24 21:16 | Vincent Sanders | Assigned To | => Vincent Sanders |
| 2014-05-24 21:16 | Vincent Sanders | Status | new => feedback |
| 2014-05-29 11:47 | Vincent Sanders | Note Added: 0000355 | |
| 2014-05-29 16:57 | Graham Thurlwell | Note Added: 0000358 | |
| 2014-05-29 16:57 | Graham Thurlwell | Status | feedback => assigned |
| 2014-05-29 17:08 | Vincent Sanders | Status | assigned => closed |
| 2014-05-29 17:08 | Vincent Sanders | Resolution | won't fix => no change required |
| Issue History |