MantisBT - NetSurf
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0002570NetSurfRISC OS-specificpublic2017-11-01 10:582018-08-29 15:04
ReporterRichard Porter 
Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
PlatformARMX6OSRISC OSOS Version5.23
Product Version3.7 
Target Version3.8Fixed in Version3.8 
Fixed in CI build #4293
Reported in CI build #4238
URL of problem page
Summary0002570: Failure to display some JPEGs
DescriptionNS is unable to display some images such as Figure 2 on the problem page. Instead a pink rectangle is displayed. Just dropping the image into NS gives a blank page.
Steps To ReproduceGo to the problem page. Scroll down to Figure 2 which is just below the photo of the Pacer.
Additional InformationIt looks like figure 1 was taken on iPhone 6 whilst figure 2, a schematic diagram, was saved from photoshop. I have seen the same effect when NS runs out of memory but this is not the case here as I still have 1.8GB free.
TagsNo tags attached.
Attached Filesjpg Figure_2.jpg (840,098) 2017-11-01 10:58

2017-12-05 18:52   
It's a CMYK image, so you can drop it onto Draw or Paint which use SpriteExtend (1.76 or later) to display it OK. I assume NetSurf uses its own JPEG routines and hence can't display it.
John-Mark Bell   
2018-01-20 17:59   
Vincent Sanders   
2018-08-29 15:04   
Thank you for your report, this has been resolved in the 3.8 release

Issue History
2017-11-01 10:58Richard PorterNew Issue
2017-11-01 10:58Richard PorterFile Added: Figure_2.jpg
2017-12-05 18:52SprowNote Added: 0001691
2018-01-20 17:59John-Mark BellStatusnew => resolved
2018-01-20 17:59John-Mark BellResolutionopen => fixed
2018-01-20 17:59John-Mark BellProduct Version => 3.7
2018-01-20 17:59John-Mark BellFixed in Version => 3.8
2018-01-20 17:59John-Mark BellTarget Version => 3.8
2018-01-20 17:59John-Mark BellFixed in CI build # => 4293
2018-01-20 17:59John-Mark BellNote Added: 0001708
2018-08-29 15:04Vincent SandersStatusresolved => closed
2018-08-29 15:04Vincent SandersNote Added: 0001839