Ask a question

Need help? Ask us here.

Your question will be placed into a queue and answered by the Support Team. We'll be as quick as possible. We'll let you know when it's ready by email or text message to your mobile. You'll then be able to read the reply in the My Questions section of Help & Support.

  • Add a file or screenshot Cancel
  • 07527165769 Change mobile number Cancel
  • Change email address Cancel


Business Solutions

Help & Support

Member Centre



We're a Sheffield-based broadband and phone provider, selling services to homes and businesses across the UK. We believe that paying less shouldn't mean a compromise in service.

© Plusnet plc All Rights Reserved. E&OE