MantisBT - NetSurf
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0002577NetSurfRISC OS-specificpublic2017-11-21 20:272018-08-29 14:00
ReporterBryan Page 
Assigned To 
PrioritynormalSeveritycrashReproducibilityalways
StatusclosedResolutionfixed 
PlatformVirtual RPC - AdjustSAOSRisc OSOS Version4.39
Product Version3.7 
Target Version3.8Fixed in Version3.8 
Fixed in CI build #4312
Reported in CI build #
URL of problem page
Summary0002577: Fails to load the Unicode font Library
DescriptionNetSurf fails to run. I have included the log file as described in your documentation.
TagsNo tags attached.
Attached Files? Log,fff (4,234) 2017-11-21 20:27
https://bugs.netsurf-browser.org/mantis/file_download.php?file_id=525&type=bug
txt ReportList01.txt (15,188) 2018-01-21 15:19
https://bugs.netsurf-browser.org/mantis/file_download.php?file_id=535&type=bug
txt NetSurfLog.txt (14,808) 2018-01-21 22:09
https://bugs.netsurf-browser.org/mantis/file_download.php?file_id=537&type=bug
txt NetSurfLog02.txt (14,823) 2018-01-22 09:41
https://bugs.netsurf-browser.org/mantis/file_download.php?file_id=538&type=bug
txt Encoding.txt (2,195) 2018-01-22 18:19
https://bugs.netsurf-browser.org/mantis/file_download.php?file_id=539&type=bug
txt NetSurfLog4317.txt (214,905) 2018-01-23 11:23
https://bugs.netsurf-browser.org/mantis/file_download.php?file_id=540&type=bug

Notes
(0001712)
John-Mark Bell   
2018-01-21 12:11   
Please try again with CI build 4300 or later, and attach the log file. Thanks.
(0001716)
Bryan Page   
2018-01-21 15:21   
Hi, I've run version 4303, the results are the same, "The Unicode font library could not be initialized. Please report this to the developers" is the message given.
(0001718)
John-Mark Bell   
2018-01-21 16:59   
That is expected. We still need the NetSurf log file from a build later than 4300. The log you have provided is from Reporter and contains no useful information.
(0001721)
Bryan Page   
2018-01-21 17:59   
Okay, I understand you require the actual NetSurf log, where am I likely to find it?
(0001722)
John-Mark Bell   
2018-01-21 18:05   
Documentation about how to get the log file may be found here: http://bugs.netsurf-browser.org/
(0001725)
Bryan Page   
2018-01-21 22:08   
Log found and attached...
(0001727)
John-Mark Bell   
2018-01-22 01:58   
Thanks. Can you try again with 4306 or later, please? (It still won't work, but has more logging in it)
(0001729)
Bryan Page   
2018-01-22 09:40   
Run against 4307
(0001730)
John-Mark Bell   
2018-01-22 10:35   
Thanks. Please do *Filer_OpenDir HostFS::HardDisc4.$.!boot.Resources.!Fonts.Allerta.Medium and see if there's an Encoding file in the directory that gets opened. If there is, please attach it here.
(0001731)
Bryan Page   
2018-01-22 18:18   
File sttached...
(0001735)
John-Mark Bell   
2018-01-22 23:11   
Thanks. Please try with 4312 or later. A log file is appreciated even if it actually works this time.
(0001737)
Bryan Page   
2018-01-23 11:23   
Tested against 4317, it works! Thanks, logfile attached.
(0001738)
John-Mark Bell   
2018-01-23 13:05   
Looks fine. Closing.
(0001830)
Vincent Sanders   
2018-08-29 14:00   
Thank you for your report, this has been resolved in the 3.8 release

Issue History
2017-11-21 20:27Bryan PageNew Issue
2017-11-21 20:27Bryan PageFile Added: Log,fff
2018-01-21 12:11John-Mark BellNote Added: 0001712
2018-01-21 12:30John-Mark BellStatusnew => feedback
2018-01-21 15:19Bryan PageFile Added: ReportList01.txt
2018-01-21 15:21Bryan PageNote Added: 0001716
2018-01-21 15:21Bryan PageStatusfeedback => new
2018-01-21 16:59John-Mark BellNote Added: 0001718
2018-01-21 17:42John-Mark BellStatusnew => feedback
2018-01-21 17:59Bryan PageNote Added: 0001721
2018-01-21 17:59Bryan PageStatusfeedback => new
2018-01-21 18:05John-Mark BellNote Added: 0001722
2018-01-21 18:05John-Mark BellStatusnew => feedback
2018-01-21 22:08Bryan PageNote Added: 0001725
2018-01-21 22:08Bryan PageStatusfeedback => new
2018-01-21 22:09Bryan PageFile Added: NetSurfLog.txt
2018-01-22 01:58John-Mark BellAssigned To => John-Mark Bell
2018-01-22 01:58John-Mark BellStatusnew => feedback
2018-01-22 01:58John-Mark BellNote Added: 0001727
2018-01-22 09:40Bryan PageNote Added: 0001729
2018-01-22 09:40Bryan PageStatusfeedback => assigned
2018-01-22 09:41Bryan PageFile Added: NetSurfLog02.txt
2018-01-22 10:35John-Mark BellNote Added: 0001730
2018-01-22 10:35John-Mark BellAssigned ToJohn-Mark Bell =>
2018-01-22 10:35John-Mark BellStatusassigned => feedback
2018-01-22 18:18Bryan PageNote Added: 0001731
2018-01-22 18:18Bryan PageStatusfeedback => new
2018-01-22 18:19Bryan PageFile Added: Encoding.txt
2018-01-22 23:11John-Mark BellNote Added: 0001735
2018-01-22 23:11John-Mark BellStatusnew => feedback
2018-01-23 11:23Bryan PageNote Added: 0001737
2018-01-23 11:23Bryan PageStatusfeedback => new
2018-01-23 11:23Bryan PageFile Added: NetSurfLog4317.txt
2018-01-23 13:05John-Mark BellStatusnew => resolved
2018-01-23 13:05John-Mark BellResolutionopen => fixed
2018-01-23 13:05John-Mark BellFixed in Version => 3.8
2018-01-23 13:05John-Mark BellTarget Version => 3.8
2018-01-23 13:05John-Mark BellFixed in CI build # => 4312
2018-01-23 13:05John-Mark BellNote Added: 0001738
2018-08-29 14:00Vincent SandersStatusresolved => closed
2018-08-29 14:00Vincent SandersNote Added: 0001830